The Leading onboarding & training platform for hospitality and beyond

This highly engaging and impactful training platform provides everyone in your team with powerful onboarding and upskilling modules designed to make the best impact on their performance, loyalty, happiness and productivity.

Some of the topics covered: Leadership, communication, conflict management, personal development, successful integration, customer service, teamworking, you name it!

All this for a very competitive membership that you can leave anytime, and with a 10-days free trial!

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What solutions does this platform provide?

Powerful, engaging and impactful modules covering all key topics you want to train your team on but never have time to do properly, or do at all)

In addition to powerful modules for your current employees, additional modules included focusing on onboarding your newly hired talents

Impactful topics such as leadership, communication, conflict management, self-development, integration or customer service

Through membership, additional modules added, regular updating, new insights shared and content made bespoke

All this for a very competitive monthly membership (that you can leave anytime) which also include a 10-days free trial for you to try the platform

About The Academy

Providing all hospitality teams and beyond with impactful training modules and powerful onboarding tools is exactly what Beyond Satisfaction Academy is about.

And it starts by covering a variety of crucial topics, beyond basic compliance, that you definitely want to train your team on, but never have the time or resources to do properly.

To learn more about the platform and its impactful modules built from years of training, hospitality management and entrepreneurship experience, feel free to click right below.

The Academy

In-Person training

Giving your team the best expertise in customer service is crucial to keep both your people and your clients loyal to your brand.

Doing so will turn your people into real ambassadors willing to make the best impact on your clients.

If you want to know more about our high-value and engaging customer service training courses, feel free to have a look right below.

Courses and Programmes

clients' testimonials

Very useful, so nice to see things from another perspective. Great personal examples and experience shared. Made the courses very interactive. Feel like I have learned many things to improve my managing skills during a very entertaining course. The content and engagement of the courses is also very good.

The Randolph Hotel Oxford